Desk.com is a customer service platform for small to medium businesses. As the Senior UX Designer, I built features used by thousands of customers and helped guide the Desk.com website through three rebrand projects with data-driven design.
Identity is very important in the Gay Community. This need to belong has grown into countless labels, social groups and cliques. To help understand and identify these social groups, I created the Gay Cliques Census and several interactive data visualizations to explain the results.
Through careful AB testing and social integration, I helped grow this app from launch to 2 million MAU, making this a top-200 Facebook app. Social highlights include sharable high scores, friend challenges, in-game and app-wide achievements.
I'm a big fan of the blogging platform tumblr, building apps and themes for tumblr's massive user base. My tumblr work has been used by nearly 1-million tumblr users and highlighted on Huffington Post.
ArtPiles (briefly known as FAP) was a website for artists and patrons of the arts. Online for about two years, the site became extremely popular with nearly 60,000 pieces of art and about 20,000 active users. I closed the site after two years running due to dwindling interest and the expensive operating cost of hosting such a large community at that time.
tank is an idea management system that categorizes thoughts with tags — making it a little bit easier than a note book. Designed as an HTML5 app, it can be run offline as a notepad for mobile devices, syncing updates next time a connection is available.
GUBA (Giant Usenet Binary Archive) indexed videos and images from Usenet to the Internet, making content available for download on iPod, PSP, and more. As the Creative Director, I was responsible for the redesign of GUBA, brand development, building their video player, and optimizing the viewing experience though AB testing.
As a product manager, it’s so refreshing to work with someone like Dylan. He GETS social, games and Facebook, which was such a huge leg up when building out the AddictingGames Facebook App.
Any ideas I ran by him or suggested, he would take, improve upon and whip up in working order with what seemed like ridiculous ease. He is super passionate about the products that he works on which is an absolute delight and he always has the users’ interests at heart.
There is no way that we could have built our app in such a short time without having Dylan leading the front-end implementation. This guy is a rockstar, a fantastic teammate and any company would be lucky to have him.
Dylan Hafertepen has an impeccable aesthetic and taste level. You can count on Dylan to be always leader in cutting-edge U.I. design. His upbeat attitude was a welcome addition to our team.
I need to clone him!
Dylan is the jam and a half when it comes to being an awesome coworker. @frauenyface via twitter
Dylan has a unique, unmatched skill to see a problem in multiple dimensions, therefore allowing him to anticipate the user experience across multiple platform and across multiple consumer segments.
He's genius in many respects. His thirst for knowledge leads him to innovative and novel solutions. Best of all, he is an artist at heart, but has the collaborative spirit needed to inspire consensus — key for multi-layered stakeholders.
Dylan is extremely easy to get along with and takes great pride in his work. I heartily recommend him to anybody in need of a strong creative + technical lead.
Dylan is a brilliant, pro-active team player who brings his creative resourcefulness to the job each-and-every day. As a rockstar UI Developer for the Shockwave.com team, he was quickly recognized by the organization as someone who had a lot to offer.
He's quick, conscientious and always approaches his work with the customer/consumer in mind—leading to optimal user experience. I'd gladly work with Dylan again, and recommend you scope him up asap.
I can't say enough good things about Dylan. He brings considerable insight, enthusiasm and skill to the table for every project he's assigned. Dylan comes to Desk.com with a rare skill set of being proficient from a technical as well as a creative stance when it comes to the web. If something doesn't work or isn't right, Dylan will always bring up valid problems with data to back up his points. All of this has made a huge impact to the entire marketing team. Overall, Dylan is a pleasure to work with and would be a strong addition to any team.